Privacy and Cookies
1. Legal Notice
This website is owned and operated by Penguin Training Ltd, a company registered in England and Wales under company number 13888950, with its registered office at Curtis House, Third Avenue, Hove, East Sussex, BN3 2PD.
If you have any questions about this website or this policy, please contact us at [email protected].
2. Governing Law and Jurisdiction
This website and any dispute arising from its use are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.
3. Privacy Statement
Penguin Training Ltd is committed to protecting your privacy and handling your personal data responsibly and transparently.
This policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
4. Regulatory Compliance
We comply with:
We process personal data in accordance with the following principles:
5. Lawful Bases for Processing
We process personal data under one or more of the following lawful bases:
6. Information We Collect
Web Server Activity Logs
When you visit our website, our servers automatically collect technical information including:
Email and Other Personal Information
We may collect personal data when you:
We use this data to:
7. Training Services and Accounts
If you use our online training or monitoring services, we may issue login credentials to access your information securely.
We will not share your personal data without your consent unless:
8. Marketing Communications
We may send you information about courses or services only where permitted by law.
You can opt out of marketing communications at any time by:
9. Cookies
Our website uses cookies to:
Where required, we will seek your consent before placing non-essential cookies.
10. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, regulatory, and contractual requirements.
Retention periods vary depending on the type of data and purpose.
11. Your Data Protection Rights
Under UK GDPR, you have the right to:
You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
12. Data Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.
13. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of third-party sites.
14. Disclaimer
Information on this website is provided for general information only and does not constitute professional or legal advice.
We do not guarantee uninterrupted access to the website and accept no liability for losses arising from its use, including data loss or indirect damages.
15. Copyright
All content on this website is owned by Penguin Training Ltd unless otherwise stated. You may download or print material for personal use only. Any other use requires written permission.
16. Confidentiality
Unless expressly agreed otherwise, information you provide is not considered confidential and is not subject to third-party confidentiality obligations.
17. Changes to This Policy
We may update this policy from time to time. The latest version will always be published on this page.
This website is owned and operated by Penguin Training Ltd, a company registered in England and Wales under company number 13888950, with its registered office at Curtis House, Third Avenue, Hove, East Sussex, BN3 2PD.
If you have any questions about this website or this policy, please contact us at [email protected].
2. Governing Law and Jurisdiction
This website and any dispute arising from its use are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction.
3. Privacy Statement
Penguin Training Ltd is committed to protecting your privacy and handling your personal data responsibly and transparently.
This policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
4. Regulatory Compliance
We comply with:
- The UK General Data Protection Regulation (UK GDPR)
- The Data Protection Act 2018
- The Privacy and Electronic Communications Regulations (PECR)
We process personal data in accordance with the following principles:
- Lawfully, fairly and transparently
- For specified, explicit and legitimate purposes
- Limited to what is necessary
- Accurate and kept up to date
- Kept for no longer than necessary
- Processed securely
5. Lawful Bases for Processing
We process personal data under one or more of the following lawful bases:
- Consent – where you have clearly agreed
- Contract – where processing is necessary to provide services to you
- Legal obligation – where required by law
- Legitimate interests – where necessary for our operations and not overridden by your rights
6. Information We Collect
Web Server Activity Logs
When you visit our website, our servers automatically collect technical information including:
- IP address and domain name
- Date and time of access
- Referring website address
- Pages accessed and data transferred
- Browser type, operating system, and device information
- Website security
- Performance monitoring
- Statistical analysis and improvement
Email and Other Personal Information
We may collect personal data when you:
- Email us
- Complete forms on our website
- Upload documents (including CVs)
- Contact us with enquiries or comments
We use this data to:
- Respond to your enquiries
- Provide training, apprenticeship, or assessment services
- Assess suitability for opportunities
- Maintain records of our communications
- Employers or training providers
- Assessment bodies
- Funding or regulatory organisations
- Service providers supporting our operations
7. Training Services and Accounts
If you use our online training or monitoring services, we may issue login credentials to access your information securely.
We will not share your personal data without your consent unless:
- Required by law
- Necessary to deliver services
- You have authorised us to do so
8. Marketing Communications
We may send you information about courses or services only where permitted by law.
You can opt out of marketing communications at any time by:
- Using unsubscribe links
- Contacting us at [email protected]
9. Cookies
Our website uses cookies to:
- Improve functionality
- Analyse website usage
- Remember preferences
Where required, we will seek your consent before placing non-essential cookies.
10. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, regulatory, and contractual requirements.
Retention periods vary depending on the type of data and purpose.
11. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data (where applicable)
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent at any time
You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
12. Data Security
We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.
13. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of third-party sites.
14. Disclaimer
Information on this website is provided for general information only and does not constitute professional or legal advice.
We do not guarantee uninterrupted access to the website and accept no liability for losses arising from its use, including data loss or indirect damages.
15. Copyright
All content on this website is owned by Penguin Training Ltd unless otherwise stated. You may download or print material for personal use only. Any other use requires written permission.
16. Confidentiality
Unless expressly agreed otherwise, information you provide is not considered confidential and is not subject to third-party confidentiality obligations.
17. Changes to This Policy
We may update this policy from time to time. The latest version will always be published on this page.
